Trigger
The operator creates a payment link from the booking; the guest completes payment.
Human checkpoint
Finance can review transactions; unusual payments are handled by a person.
If something fails
If confirmation fails to arrive, the operator reconciles manually against the provider's records.
The manual process before
Payment confirmation, booking status and the guest's receipt were three separate manual steps, each of which could be delayed or forgotten.
What the system does
- A payment link is generated from the booking details
- The payment provider confirms the payment to the system
- The booking is marked paid automatically
- A receipt is prepared and sent to the guest
Verified operational value
- The guest gets confirmation without waiting for staff
- Booking status reflects reality without anyone updating it
- Payment records stay consistent for accounting
Part of a larger system
See the full case: Jahongir Travel — enquiry, sales and tour operations system →