The objective is a clearer journey from the first enquiry through follow-up, booking and trip operations.
Context
A Samarkand tour operator selling multilingual private and group travel services.
Problem
Enquiries, proposals, payments and supplier details lived across different channels and tools.
What was built
A multilingual website, CRM and connected workflows for enquiry capture, follow-up and operations.
Publication standard
Automation claims are limited to confirmed live workflows. Draft or human-approved steps are described accurately.